I think that the women who work there do there jobs well. They take your order, it is always correct, and get it to you fast. They do not need to be all chatty and make you feel good like the other needy user wrote.
Good food, Bad Service.
Food is always great but Service is very very poor. I have ordered diner to go for several years, the Chinese ladies who usually picked up the phone are really rude. If you call to order food, do not expect to hear " Hello, How are you?, Please, Thank you, have a nice day, or even Good bye." All I can hear from the last couple years are " aha and ok" .. most of the time they hang up on me after ordering. I did talk and discuss with the owner once about this, but there's no improvement. Sometimes , I do think that the girls there really hate their job!!