State Line Pet Supply

08/02/09

Customer Service is lacking unless a manager is there!!!

by Chrstn98

Hello,

I moved to Newton 6 months ago and shop at Stateline for pet supplies twice a month. I think they have a great selection but unfortunately I have found some of the employees to be rude. I was there today (Sunday, August 2nd about 12:30) and the cashier was not friendly --not exactly outright rude but barely civil. I felt she didn't want to be there. I'm friendly and I expect to be treated with respect and this is almost every time I have gone in there. I am going to go to Petco instead. Today, when I went to the register it seemed I was interupting the conversation of the two women at the register. the dark blonde is the one that rang me up. If I was the owner I would want to be told. some employees are great but overall I feel this attitude every time I go in. I tried emailing the address on the site but It doesn't take in mail --hence the poor review.

• Pros: Great product choices
• Cons: Cashiers can be rude